Ok, my wife has a 2002 Honda CRV (suv). When we bought it we paid down $4k on it so we didnt get a warranty on it except for the one that came with it, 3 yrs 30k miles I believe if I remember right.
Anyways, 3 months ago the AC unit went out along with a fuel sensor and something else plus to get its 50k check up. I took it in, and it was going to be $2200 to fix it all. I told the dealership I would talk to my wife and call them back. 10 minutes later the guy calls me back and says, I have good news Mr League, since you have bought several cars from us (04,05 Hondas)we are going to fix it for free for you. I just said ok and it didnt cost me a dime. Now I dont believe for a minute that they just did it out of the kindness of their heart. So I looked up recalls on it and there wasnt any. I didnt ask questions, I was just glad I wasnt out $2200 and when I picked it up it said Warranty on the papers.
Well this past week I smelt a burning smell and a light on the dash came on so I took it back in to be checked. Apparently my burning smell that I couldnt find for 2 days was a plastic sack got up under there some where and melted and thats what I smelt. Anyways, the light that came on was the airbag/seatbelt restraint system light. Not exactly sure what the problem was b/c they fixed it again and didnt charge me anything. The guy calls last Friday and said he was having a hard time finding my warranty and I said its b/c I dont have one. He said ok, I will get back to you on the price. So Sat when I went to pick it up the lady said, no charge sir its still under warranty.
WTF? I dont mind not paying for things at all but its peaked my interest. Why are they costing themselves money? What warranty are they using? Is there something really wrong with my car that I need to know about? etc.
I dont buy the "youve bought several cars" line. The only thing I can think of is about 6 months ago we got a letter in the mail from a lawyers office about a suit against Honda for our year model car that basically said they had set the odometer to add miles faster than what was actually driven and that we were entitled to join the litigation. Well I'm not a sue happy person and the car has really not given me any problems other than just minor things until the ac went out so I just threw the papers away. So maybe its b/c of that, I dont know.
Any ideas?
Anyways, 3 months ago the AC unit went out along with a fuel sensor and something else plus to get its 50k check up. I took it in, and it was going to be $2200 to fix it all. I told the dealership I would talk to my wife and call them back. 10 minutes later the guy calls me back and says, I have good news Mr League, since you have bought several cars from us (04,05 Hondas)we are going to fix it for free for you. I just said ok and it didnt cost me a dime. Now I dont believe for a minute that they just did it out of the kindness of their heart. So I looked up recalls on it and there wasnt any. I didnt ask questions, I was just glad I wasnt out $2200 and when I picked it up it said Warranty on the papers.
Well this past week I smelt a burning smell and a light on the dash came on so I took it back in to be checked. Apparently my burning smell that I couldnt find for 2 days was a plastic sack got up under there some where and melted and thats what I smelt. Anyways, the light that came on was the airbag/seatbelt restraint system light. Not exactly sure what the problem was b/c they fixed it again and didnt charge me anything. The guy calls last Friday and said he was having a hard time finding my warranty and I said its b/c I dont have one. He said ok, I will get back to you on the price. So Sat when I went to pick it up the lady said, no charge sir its still under warranty.
WTF? I dont mind not paying for things at all but its peaked my interest. Why are they costing themselves money? What warranty are they using? Is there something really wrong with my car that I need to know about? etc.
I dont buy the "youve bought several cars" line. The only thing I can think of is about 6 months ago we got a letter in the mail from a lawyers office about a suit against Honda for our year model car that basically said they had set the odometer to add miles faster than what was actually driven and that we were entitled to join the litigation. Well I'm not a sue happy person and the car has really not given me any problems other than just minor things until the ac went out so I just threw the papers away. So maybe its b/c of that, I dont know.
Any ideas?